Privacy Policy

PERSONAL INFORMATION
Moonshot Ace Ventures Pvt Ltd (“MAVPL”) is the licensed owner of the brand Frenchy’s TFC and the website frenchystfc.com). MAVPL respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by MAVPL on the Site. As a visitor to the Site/ Customer, you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by MAVPL in the manner provided in this Privacy Policy.

WHAT INFORMATION IS, OR MAYBE, COLLECTED FROM YOU?
As part of the registration process on the Site, MAVPL may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

HOW DO WE COLLECT THE INFORMATION?
MAVPL will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Site may contain links to other Web sites. MAVPL is not responsible for the privacy practices of such web sites which it does not own, manage or control. The site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to the Site.

WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

TERMS OF OFFER
This Platform offers for sale various products including food products (the “Products”). By placing an order for Products through this Platform, you agree to the terms set forth in this Agreement.

CUSTOMER SOLICITATION
Unless you notify in writing to us (Moonshot Ace Ventures Pvt Ltd), of your intention to opt out from further direct and indirect marketing communications and solicitations, you are agreeing to continue to receive emails, calls and messages through other mediums which Moonshot Ace Ventures Pvt Ltd may adopt from time to time including but not limited to text messages for soliciting Products.

OPTOUT PROCEDURE
You may choose to opt out from receiving future marketing and solicitation communications by following the steps below.
1. You may also choose to opt out, via sending your email address to: CS@frenchystfc.com
2. You may send a written remove request to: Flat No 328, Block 2A Mahaveer Willow Apartments Valgerahalli Kengeri satellite town Bangalore 560060
2.2 You may also choose to receive certain emails, promotions or other information from us but can opt in or out of this at any time.
2.3 We may use your information for market research or customer profiling and to display certain content on the website, such as your favourite items or new products that we think may be of interest to you.

PROPRIETORY RIGHTS
Moonshot Ace Ventures Pvt Ltd (MAVPL) has proprietary rights and trade secrets in the Products. You shall not copy, reproduce, resell or redistribute any Product manufactured and/or distributed by MAVPL. We also have rights to all trademarks and trade address and specific layouts of this Webpage, including calls to action, text placement, images and other information.

CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

TO WHOM DO WE DISCLOSE YOUR INFORMATION?
1. Payment card details are sent straight to our banking partners and are not received by us.
2. Your information may be shared with trusted third parties whom we believe may be of interest to you; you must advise us if you would prefer that your information is not used in this way by checking the relevant box during the order process.
3. We may disclose your personal data when reasonably necessary in order to comply with any applicable laws, regulations or codes of conduct or when required to do so by any competent authority or to protect our rights of those of our customers.

THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers. Remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
– Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
– Google analytics
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECURITY OF YOUR INFORMATION
We use secure server software to encrypt all of the data you send to us to minimize the risk that the information you send is intercepted before it reaches us and have strict security measures to protect the information that we store from any unauthorized access. Use of cookies: As with many websites, we use cookies to enhance your shopping experience. We need to use certain cookies to identify you on our website and allow you to use the basket facility and to place orders. All your payment card details are also encrypted using Secure Sockets Layer (SSL). We do not store your payment card details.

AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

COMPLIANTS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at cs@frenchystfc.com or by mail at: Flat No 328, Block 2A Mahaveer Willow Apartments Valgerahalli Kengeri Satellite town Bangalore 560060.

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